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Hokkaido

ロゴ Family Rental Car Hokkaido

Family Rent a car is a local favorite car rental company having an office near New Chitose Airport. It offers attentive services by releasing information on sightseeing in Hokkaido on staff blog and distributing coupons.

Family Rental Car  Online Car Rental

Tabirai also has good deals for Family Rental Car!

Family Rent a car handles all kinds of cars like light car such as Suzuki Wagon R, compact car, commercial van such as Toyota Hiace. In Hokkaido, travel distance and stay time in car vary depending on purpose of trip. Wide choice of cars that suits your purpose will make your trip more convenient.

Three reasons to book Family Rental Car at Tabirai.

  • Reason 1

    The prices that are often displayed in the Tabirai website are "reliable price" that includes Collision Damage Waiver fees, car navigation systems, ETC (Electronic Toll Collection System) in-vehicle devices (ETC cards are non-standard equipment), and consumption taxes.

  • Reason 2

    We strive to offer the lowest price range among Family Rent a Car.

  • Reason 3

    Family Rent a Car offers a wide range of rental cars and special offers, which only Tabirai provides.

Search for branch offices of Family Rental Car in Hokkaido from the map

Address
北海道千歳市柏台1463-1
Telephone number
0123-23-8700
Access
・We do not have a counter inside the airport.  After arrival, please contact us at 0123-23-8700. About pickup location ※The pickup car from the airport to the office arrives 15 minutes. The pickup location is Bus Stop 30 or ""load/unload place for permitted vehicles"" next to the police office. We will show you the nearest boarding place by phone. When you leave, we will give you a ride to New Chitose Airport after returning the rental car to Shin Chitose office. You cannot specify the time for pickup. The pickup car may carry other customers with you. It may take some time to pick you up. ・Note that a baby safety seat is not available. ・The return time of the car is two hours before your flight. ・Please contact the office of the place of departure if you are to be late for the appointed time. ・The reservation will be cancelled if you do not contact us after one hour passed since expected departure time. ・The rental car is already filled up. When you return the car, please fill the car up at the gas station near the office which you return the car.
Hours
  • 01/03~02/28 08:30~18:00
  • 03/01~11/30 08:30~18:00
  • 12/01~12/30 08:30~18:00
  • 12/31~12/31 08:30~13:00

Frequently Asked Questions about Family Rental Car in Hokkaido

What is the cost of Family Rental Car?

At the lowest prices, and rental car fees vary depending on the location, date, and car class. Please select your preferred car class according to the number of people inside the car and the way of using the car. In addition, for all Family Rental Car rental cars, which are displayed in the Tabirai Car Rental Reservation,

Car Rental Fee Collision Damage Waiver Fees Car navigation ETC in-vehicle device Consumption Tax

are included. In order to ensure that customers use the rental car safely in the Tabirai Car Rental Reservation, we offer a product with a Collision Damage Waiver in case of an accident. Furthermore, cars are equipped with a navigation system that makes you feel at ease even in unfamiliar travel destinations.

What is your policy on insurance and Collision Damage Waiver?

Tabirai often shows rates for all rental cars that include insurance and Collision Damage Waiver fee. However, it does not include Non-Operation Charges (NOC), so you can individually register for NOC compensation system at the rental car sales office. (Non-Operation Charge is the customer's voluntary subscription)

Click here for detailed information on insurance, Collision Damage Waiver, and Non-Operation Charges (NOC)  >

What is the Family Rental Car a Carcancellation policy?

The number of days you can cancel your reservation without any Family Rental Car cancellation fee, vary depending on the area. Specifically.

Click here for Family Rental Car cancellation policy >

In addition, if you made a reservation of the rental car in Tabirai Car Rental Reservation, it is necessary to log in to "Reservation information box" and to perform the cancellation procedure. The reservation number and password are required to log in to "Reservation information box", so please enter the reservation number or confirmation email after making a reservation of the rental car.

Click here for the reservation information box >

What should I do if I am in an accident?

If you are in an accident,
・ Medical relief of injured people
・Report to police( Call 110)
・Confirm the other party

After doing the above three, please contact the rental car sales office which you rented the car from, and the Tokio Marine & Nichido claim line.

※ Contact information is in the documents given at the sales office which you rented from.

At Family Rental Car, are all vehicles equipped with ETC in-vehicle devices and cards?

All vehicles at Family Rental Car booked in Tabirai Car Rental Reservation are equipped with ETC in-vehicle device as standard. Although ETC cards are not standard equipment, they are rented at some offices.

*ETC card is not included. Please bring your own.

In-vehicle equipment of Family Rental Car in Hokkaido that you want to check during reservations

Drop-off (One Way)

Drop-off is a service that allows you to return a rental car to another sales office instead of the office you rented from. If you select a return office that is different from the office which you leave from, in the search box of the Tabirai Car Rental Reservation, the available rental car offices which you can drop off at will appear in the search list. Please note that the charge for drop off will vary depending on the rental car company and area.

Collision Damage Waiver (CDW) and Non-operation Charge (NOC)

Collision Damage Waiver (CDW) and Non-operation Charge (NOC)

In an accident, most of the expenses incurred will be covered by the insurance, but there are two types of expenses for the user to pay. One is the Collision Damage Waiver and the other is the Non-operation Charge. Tabirai Car Rental Reservation displays a stated price that includes the registration fee for Collision Damage Waiver, but does not include the Non-operation Charge (NOC). However, major car rental companies listed in Tabirai Car Rental Reservation have their own insurance where you do not have to pay for this NOC, and you can join at the car rental office.
Click here for details>

Rental Car with Snow Tire

When traveling on snowy or icy roads, it is essential to be equipped with snow tires for safety. In Tabirai Car Rental Reservation, there are a number of cars with snow tires as standard, and as an option. Check the weather forecast on the day of the trip and book a rental car with snow tires in advance if there is a risk of snow.
Click here for details>

Child Seat

Children under the age of 6 are required by law to use a child seat. There are three types of child seats, each with different age and usage. Choose the right child seats and enjoy a safe drive!
Click here for details>

About rent-a-car companies in Hokkaido