HM Rent-a-Car Hokkaido

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HM Rent-a-Car
New Chitose Airport

Address

北海道千歳市日の出5-3-5　Ｎｏ2

Telephone number

0123-29-4361

Access

A free shuttle bus is available from New Chitose Airport (available hours: 8:00-18:45) Please contact us after you arrive at the airport. We will pick you up at the domestic flight No.30 parking lot or the south side parking lot next to the police box within 10 to 20 minutes of receiving your call. For international flights, please use parking lot No.98.

Hours

• 01/02～12/30 08:00～19:00

Remarks column

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Contents

Frequently Asked Questions about HM Rent-a-Car in Hokkaido

What is the cost of HM Rent-a-Car?

HM Rent-a-Car Caralways offers rental cars at the lowest prices, and rental car fees vary depending on the location, date, and car class. Please select your preferred car class according to the number of people inside the car and the way of using the car. In addition, for all HM Rent-a-Car rental cars, which are displayed in the Tabirai Car Rental Reservation,

Car Rental Fee ＋ Collision Damage Waiver Fees ＋ Car navigation ＋ ETC in-vehicle device ＋ Consumption Tax

are included. In order to ensure that customers use the rental car safely in the Tabirai Car Rental Reservation, we offer a product with a Collision Damage Waiver in case of an accident. Furthermore, cars are equipped with a navigation system that makes you feel at ease even in unfamiliar travel destinations.

What is your policy on insurance and Collision Damage Waiver?

Tabirai often shows rates for all rental cars that include insurance and Collision Damage Waiver fee. However, it does not include Non-Operation Charges (NOC), so you can individually register for NOC compensation system at the rental car sales office. (Non-Operation Charge is the customer's voluntary subscription)

Click here for detailed information on insurance, Collision Damage Waiver, and Non-Operation Charges (NOC)  >

What is the HM Rent-a-Car cancellation policy?

At HM Rent-a-Car, cancellations are free of charge up to 48 hours prior to use. Cancellation within 48 hours Please check the page below for more information.

Click here for the cancellation policy of HM Rent-a-Car. >

If you wish to cancel a rental car reserved through Tabirai Rental Car Reservations, you will need to log in to the "Reservation Information Box" and complete the cancellation procedure. To log in to the reservation information box, you will need your reservation number and reservation password, so please enter the number that is written in the reservation confirmation email sent to you after making your rental car reservation.

Click here for the reservation information box >

If you wish to cancel your reservation close to the date of your reservation, please check the cancellation policy list, send a message to the rental car company you made the reservation using the , and press the Cancel button.

Do I need to take out insurance in addition to the basic car price?

The basic fee paid by the customer already includes basic compensation such as insurance, so there is no need to purchase separately.
Please check the insurance/compensation details for details.

Can someone other than the person making the reservation drive?

Is possible. As a general rule, all drivers are requested to come to the store. Please present your driver's license at the time of departure and write your name in the driver column on the rental document.

I have an international driving license, can I rent a car?

We do not rent cars with an international driver's license.

In-vehicle equipment of HM Rent-a-Car in Hokkaido that you want to check during reservations

About rent-a-car companies in Hokkaido