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What is the cost of 51 RENT A CAR?
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51 RENT A CAR Caralways offers rental cars at the lowest prices, and rental car fees vary depending on the location, date, and car class. Please select your preferred car class according to the number of people inside the car and the way of using the car. In addition, for all 51 RENT A CAR rental cars, which are displayed in the Tabirai Car Rental Reservation,
Car Rental Fee
+
Collision Damage Waiver Fees
+
Car navigation
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ETC in-vehicle device
+
Consumption Tax
are included.
In order to ensure that customers use the rental car safely in the Tabirai Car Rental Reservation, we offer a product with a Collision Damage Waiver in case of an accident. Furthermore, cars are equipped with a navigation system that makes you feel at ease even in unfamiliar travel destinations.
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Can I drop off the car (One Way) in 51 RENT A CAR?
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Yes, you can. 51 RENT A CAR provides a Drop Off Service (One Way). So, you can return the car to a different sales office from the office you rented from. (The fee should be confirmed).
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What is your policy on insurance and Collision Damage Waiver?
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Tabirai often shows rates for all rental cars that include insurance and Collision Damage Waiver fee. However, it does not include Non-Operation Charges (NOC), so you can individually register for NOC compensation system at the rental car sales office. (Non-Operation Charge is the customer's voluntary subscription)
Click here for detailed information on insurance, Collision Damage Waiver, and Non-Operation Charges (NOC) > >
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What kind of car can I rent at 51 RENT A CAR?
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Depending on the area and sales office, 51 RENT A CAR provides Toyota hybrid vehicles (AQUA, PRIUS), Honda Fit, Nissan SERENA, etc. It provides a wide range of popular car models from light cars to wagons by Japanese Car Manufactures. In addition, because 51 RENT A CAR provides the latest car models as soon as possible, they tend to be high quality vehicles that are close to new vehicles.
If "〇〇 similar type " is displayed in a plan, you can not specify the car model. The car will be one of the eligible vehicles in your designated class and will be decided by the rental car company on the day of departure. Please make a reservation by selecting the plan described as 【Car model designated】.
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What is the 51 RENT A CAR cancellation policy?
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The number of days you can cancel your reservation without any 51 RENT A CAR cancellation fee, vary depending on the area.
In addition, if you made a reservation of the rental car in Tabirai Car Rental Reservation, it is necessary to log in to "Reservation information box" and to perform the cancellation procedure. The reservation number and password are required to log in to "Reservation information box", so please enter the reservation number or confirmation email after making a reservation of the rental car.
Click here for "Reservation information box" > >
Please confirm the cancellation policy list if you cancel close to the day of use. After that, please send a message to the rental car company from "Reservation information box" and press the Cancel button.
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Q What should I do if I am in an accident?
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If you are in an accident,
・Medical relief of injured people
・Report to police( Call 110)
・ Confirm the other party
After doing the above three, please contact the rental car sales office which you rented the car from, and the Tokio Marine & Nichido claim line.
※ Contact information is in the documents given at the sales office which you rented from.
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After Reservation Process
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After your reservation, we will send you a detailed email within 24 hours. Additionally, we will contact you by phone 10 days before your date of use to confirm your reservation details. Please feel free to let us know if you have any changes or requests, as we are flexible in accommodating them.
On the day of use, our staff will be waiting in the airport lobby to assist you according to your flight schedule. Please approach them if you see them. We provide shuttle service to our office.
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What types of cars can be rented at 51 Rent-A-Car?
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All vehicles come with white bodies, satellite navigation, dashcams, and backup cameras.
We offer Toyota compact cars (Yaris, Raize), 10-seater wide-body Hiace Alphard SC Grade suitable for large groups, and Mercedes-Benz convertibles perfect for tropical islands. All vehicles are sanitized and cleaned, and we arrange high-quality vehicles that are close to new. Please note that if a plan includes "same class, etc." in the name, specific car models cannot be specified. You will be assigned one of the eligible car models per specified class, determined by the rental car company on the day of departure. If you wish to specify a car model, please be sure to use the "specified" plan in the plan name.