Car rental at Narita International Airport
Japan’s representative air gateway [Narita International Airport]
Narita Airport, which connects Japan to more than 100 cities around the world, is the representative international airport in Japan. In 2015, Terminal 3, which is exclusive for Low-Cost Carriers, was opened and the airport has prospered more than before. Whereas trains, buses, and a lot of public transportation are available, rental cars are highly recommended for sight-seeing due to their convenience. Since there are many major rental car reception desks at the airport, you can leave as soon as you arrive.
Narita International AirportList of car rental businesses
- Address
- 千葉県成田市古込1-1 成田空港第2ターミナルビル1階到着口内
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Telephone number
- 0476-94-5701
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Access
- Please visit the Rental Car Desk on the 1st floor of Narita Airport Terminal 2 Building. When returning, please return the rental car to ORIX Rent a Car Narita Airport Office and then we will pick you up to each terminal building.
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Hours
- Address
- 千葉県成田市三里塚字御料牧場1-1 成田空港第1ターミナルビル1階到着口内
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Telephone number
- 0476-94-5701
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Access
- Please visit the Rental Car Desk on the 1st floor of Narita Airport Terminal 1 Building. When returning, please return the rental car to ORIX Rent a Car Narita Airport Office and then we will pick you up to each terminal building.
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Hours
- Address
- 千葉県成田市駒井野1373-7
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Telephone number
- 0476-94-5701
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Access
- For Terminal 1 and Terminal 2 passengers, please come to the car rental desk in each arrival lobby.
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Hours
- Address
- 千葉県成田市取香530-13
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Telephone number
- 0476-32-1020
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Access
- From Higashi-Kanto Expressway Narita IC, proceed on National Route 295 toward the airport for 1 km. Then go along Prefectural Road 44 toward Tokko for 400 meters, and the shop will be on the right.
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Hours
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Remarks column
- Customers arriving by air should check in and issue their tickets using the tablet at the airport counter.
We will pick you up at the store with our shuttle service (shuttle operates approximately every 20 minutes).
Cross the pedestrian bridge at Central Exit C1 and proceed to Bus Stop 20 on the left side.
Cross the pedestrian bridge at North Exit 2 and proceed to Bus Stop 29 on the left side.
Please proceed to the Bus Stop at Terminal 2 as mentioned above.
- Address
- 千葉県成田市三里塚御料牧場1-1
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Telephone number
- 0476-33-8623
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Access
- There is no staff at the airport counter, so the shuttle service will pick you up.
After arriving at the counter in Narita Airport Building 1, please directly contact us from the counter phone at the center of the Arrival Lobby 1F.
(Pick-up location)
Go out from Exit S2 of Arrival Lobby 1F and cross 2 crosswalks.
※Shuttle service takes 10-15 minutes.
After returning the vehicle to Narita Airport Branch Office, there is a shuttle service to the terminal building.
(Narita Airport Branch Office)
TEL: 0476-33-8623
Business hours: 8:00 - 20:00
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Hours
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Remarks column
- For the customer who wish to return the rental car at the counter in Narita Airport 1 or 2, we kindly request to return the car at Narita Airport for returning vehicles.
【Regarding measures against the coronavirus disease (COVID-19)】
Rental is not allowed for those who are tested positive in the PCR test, and those who have taken PCR test during Immigration Quarantine, but the results have not come out.
For customers who fall into this category, please contact us and cancellation fee will not be charged.
Please note in advance that during reception at the branch office, every passenger will have to fill in the agreement form.
※Regarding customers who have not taken PCR test at the airport, temperature measurement is required during reception at the branch office.
- Address
- 千葉県成田市古込字古込1-1
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Telephone number
- 0476-33-8623
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Access
- There is no staff at the airport counter, so the shuttle service will pick you up.
After arriving at the counter in Narita Airport Building 1, please directly contact us from the counter phone at the center of the Arrival Lobby 1F.
※For customers arriving at Terminal 3, please go to the rental counter in Terminal 2 and contact us through the direct phone.
(Pick-up location)
Go out from Exit S2 of Arrival Lobby 1F and cross 2 crosswalks.
※Shuttle service takes 10-15 minutes.
After returning the vehicle to Narita Airport Branch Office, there is a shuttle service to the terminal building.
(Narita Airport Branch Office)
TEL: 0476-33-8623
Business hours: 8:00 - 20:00
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Hours
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Remarks column
- For the customer who wish to return the rental car at the counter in Narita Airport 1 or 2, we kindly request to return the car at Narita Airport for returning vehicles.
【Regarding measures against the coronavirus disease (COVID-19)】
Rental is not allowed for those who are tested positive in the PCR test, and those who have taken PCR test during Immigration Quarantine, but the results have not come out.
For customers who fall into this category, please contact us and cancellation fee will not be charged.
Please note in advance that during reception at the branch office, every passenger will have to fill in the agreement form.
※Regarding customers who have not taken PCR test at the airport, temperature measurement is required during reception at the branch office.
- Address
- 千葉県成田市取香529-80
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Telephone number
- 0476-33-8623
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Access
- Along Prefectural Route 44, opposite from the front side of Hotel Nikko Narita.
Vehicles cannot be returned to Narita Airport Building 1 Counter & Building 2 Counter.
After returning the vehicle to Narita Airport Branch Office, there is a shuttle service to the terminal building.
※Shuttle service available time: 8:00 - 20:00
※Shuttle service to JR/Keisei Narita Station or nearby hotels is not available.
It may take some time depending on road traffic conditions, so please leave enough time when returning the vehicles.
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Hours
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Remarks column
- 【Regarding measures against the coronavirus disease (COVID-19)】
Rental is not allowed for those who are tested positive in the PCR test, and those who have taken PCR test during Immigration Quarantine, but the results have not come out.
For customers who fall into this category, please contact us and cancellation fee will not be charged.
Please note in advance that during reception at the branch office, every passenger will have to fill in the agreement form.
※Regarding customers who have not taken PCR test at the airport, temperature measurement is required during reception at the branch office.
- Address
- 千葉県成田市取香４９５－２
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Telephone number
- 050-1712-2770
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Access
- 1-minute walk from Hotel Nikko Narita. Shuttle service available from the airport building counter.
●Rental Car Reception Counter Hours:
Counter 1 is open from 8:00 AM to 8:00 PM.
Counter 2 is open from 8:00 AM to 8:00 PM.
*For a smoother process, please inform us of your flight information when making your reservation.
*If you are arriving by train, please use Counter 2.
*There is no staff on-site at the terminal counter.
For further inquiries, please contact the Narita Airport Sales Office directly.
*To use your car navigation system to find the return location, please use the map code search function.
[Map Code: 137 705 442*38]
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Hours
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Remarks column
- ※Immigration procedures may take some time.
We apologize for the inconvenience, but we will only be able to accommodate departures until 8:00 p.m. After that, we will accommodate you the next day. Please allow plenty of time.
We apologize for any inconvenience this may cause, and thank you for your understanding.
Departure: After visiting the NR counter near the central exit of the central building on the 1st floor for the 1st stop, or near the north exit no. 2 on the 1st floor for the 2nd stop, we will pick you up and take you to the office.
Return: After returning the car to the office, we will take you to the arrivals floor on the 1st floor of Terminal 1 and 2 by shuttle bus.
※Returns cannot be made within the airport.
(Transportation between the office and the airport terminal usually takes about 15 to 30 minutes one way)
●Notice regarding transportation
Due to road conditions, you may have to wait for transportation. We apologize for any inconvenience this may cause, but please make sure to allow plenty of time for returning the car.
●Customers using Terminal 3 should visit the Terminal 2 counter.
●It takes about 15 minutes on foot from Terminal 3 to Terminal 2 via the access corridor (approximately 500m).
- Address
- 千葉県成田市三里塚字御料牧場1-1 第一旅客ターミナル中央ビル本館1F C-1203
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Telephone number
- 0476-30-3318
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Access
- JR Narita Airport Terminal 1 Station
Keisei Narita Airport Terminal 1 Station
About a 3-minute walk from the arrival lobby on the 1st floor of the Central Building
*No parking space is available for customers’ vehicles.
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Hours
- 01/01～01/03 09:00～18:00
- 01/04～12/30 08:00～20:00
- 12/31～12/31 09:00～18:00
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Remarks column
- Please come to the central building counter on the first floor at the arrival lobby. We will arrange a shuttle service to the store after the reception (Approx 20 mins). At your departure, please cooperate with the payment by credit card.
Please return to the Narita Airport Store (return to the parking lot at Narita Airport is not allowed). After returning, we will send you to Narita Airport or the hotels near the airport. Make sure your return is 3 and a half hours before the international flight or 2 hours before the domestic flight.
- Address
- 千葉県成田市古込1-1 第二旅客ターミナルビル本館1F M-1243
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Telephone number
- 0476-30-3318
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Access
- JR/Keisei Narita Airport Terminal 2·3 Station
About a 3-minute walk from the arrival lobby on the 1st floor (north side)
*No parking space is available for customers’ vehicles.
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Hours
- 01/01～01/03 09:00～18:00
- 01/04～12/30 08:00～20:00
- 12/31～12/31 09:00～18:00
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Remarks column
- Please come to the north counter on the first floor at the arrival lobby. We will arrange a shuttle service to the store after the reception (Approx 20 mins). At your departure, please cooperate with the payment by credit card.
Please return to the Narita Airport Store (return to the parking lot at Narita Airport is not allowed). After returning, we will send you to Narita Airport or the hotels near the airport. Make sure your return is 3 and a half hours before the international flight or 2 hours before the domestic flight.
- Address
- 千葉県成田市小菅916-5
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Telephone number
- 0476-30-3318
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Access
- "3km from JR Narita Airport St. JR Airport Daini building, Keisei Narita airport St. Keisei Kuukou daini building "
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Hours
- 01/01～01/03 09:00～18:00
- 01/04～12/30 08:00～20:00
- 12/31～12/31 09:00～18:00
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Remarks column
- After arriving at Narita Airport, please go to Terminal 1・2 Rent-a-Car Counter. We will arrange a shuttle service to the store. At your departure, please cooperate with the payment by credit card.
Please return to the Narita Airport Store (return to the parking lot at Narita Airport is not allowed). After returning, we will send you to Narita Airport or the hotels near the airport. Make sure your return is 3 and a half hours before the international flight or 2 hours before the domestic flight.
- Address
- 千葉県成田市駒井野1513-1
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Telephone number
- 0476-35-5300
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Access
- Please call us upon arrival to arrange for the shuttle bus.
You can use a public payphone at the airport if you don't have a Japanese phone.
※There is no counter for our service inside the airport.
The courtesy shuttle bus, from AVIS/BUDGET, will take you to the branch in 10-15 minutes.
Pick up points:
[Terminal 1]
Exit through C1 on the 4th floor and cross at the zebra crossing. Call the branch and wait there.
[Terminal 2]
Exit through North 3 on the 1st floor and cross two zebra crossings. Call the branch and wait there.
[Terminal 3]
Make your way to the terminal 2 and follow the directions for the terminal 2 above.
On your return, please return the car to the local branch. We offer a complimentary shuttle service for customers to the airport.
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Hours
- 01/01～01/03 09:00～18:00
- 01/04～12/29 08:00～20:00
- 12/30～12/31 09:00～18:00
- Address
- 千葉県成田市取香字浅間496番地11
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Telephone number
- 0476-37-5537
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Access
- Upon arrival at Narita Airport, please contact us at (0476-37-5537). We will pick you up by shuttle.
・Customers using Terminal 1: Please exit at Exit C1 on the 4th floor departure lobby and wait at the pedestrian crossing directly in front of you.
• For customers using Terminal 2/Terminal 3 or the train, please exit at the North 1 Exit on the 3rd floor departure lobby of Terminal 2, cross the pedestrian crossing once, and wait there.
※The transfer may take 10–15 minutes. If you wish to use the transfer service to Narita Airport, the last transfer time is 7:30 PM.
※Please inform us of your flight number at the time of reservation for a smoother process.
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Hours
- Address
- 千葉県成田市取香351-1
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Telephone number
- 0476-33-1515
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Access
- [Free shuttle service] After arriving at Narita Airport, please call the store at 0476-33-1515. No advance reservation is required. We will pick you up at either Terminal 1 or Terminal 2 at Narita Airport.
For Terminal 1: bus stop 17 / For Terminal 2: bus stop 24
*Please note that pick-up service at Terminal 3 is not available. If you arrive at Terminal 3, please use the free terminal shuttle bus to move to either Terminal 1 or Terminal 2. Rest assured, these shuttle locations are officially approved by the airport.
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Hours
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Remarks column
- *Cash payments are not accepted starting from January 1, 2024.
- Address
- 千葉県成田市駒井野1513-1
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Telephone number
- 0476-35-5300
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Access
- Please call us upon arrival to arrange for the shuttle bus.
You can use a public payphone at the airport if you don't have a Japanese phone.
※There is no counter for our service inside the airport.
The courtesy shuttle bus, from AVIS/BUDGET, will take you to the branch in 10-15 minutes.
Pick up points:
[Terminal 1]
Exit through C1 on the 4th floor and cross at the zebra crossing. Call the branch and wait there.
[Terminal 2]
Exit through North 3 on the 1st floor and cross two zebra crossings. Call the branch and wait there.
[Terminal 3]
Make your way to the terminal 2 and follow the directions for the terminal 2 above.
On your return, please return the car to the local branch. We offer a complimentary shuttle service for customers to the airport.
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Hours
- Address
- 千葉県成田市新田９２−１
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Telephone number
- 070-8980-7860
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Access
- You can pick up your rental car at the airport.
[Customers arriving at Terminal 1]
Near the 1st floor lobby, exit S2 and cross two crosswalks.
[Customers arriving at Terminal 2]
Exit North Exit 2 from the lobby on the 1st floor and cross two crosswalks.
[Customers arriving at Terminal 3]
Please move to Terminal 2.
*Reception will take approximately 10 to 15 minutes.
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Hours
- Address
- 千葉県成田市大清水214-14
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Telephone number
- 0476-37-5172
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Access
- After arriving at Narita Airport, please contact our store. We will pick you up in our courtesy car.
※【Meeting point】
●For customers using Terminal 1: Exit C1 of the 4th floor departure lobby and cross one pedestrian crossing
●For customers using Terminal 2: Exit North 3 of the 1st floor arrival lobby and cross two pedestrian crossings
●For customers using Terminal 3: Near Exit North 3 of the 1st floor arrival lobby of Terminal 2, cross two pedestrian crossings
(Please note that it will take 10 to 15 minutes to pick you up.)
When you return, please return the device to the store. We will then take you to the airport.
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Hours
The Narita Airport Guide：Terminal 1
After checking in at rental car company reception desks in the Arrival Lobby on the first floor, you can get your rental car directly at the parking lot in front of Terminal. If it is a busy season or you do not reserve a rental car, you may have to go to the rental car office by shuttle bus. What is more, if you reserve a car, choose the office of XXXX Rent a Car atNarita Airport Terminal 1 Counter.
The Guide after arriving at Narita Airport：Terminal 1
1. From South Arrival of the international line, go through the gate and turn left in the lobby.
2. Go straight along the aisle.
3. While you going straight, there is a place where the aisle branches into two aisles. Proceed right.
4. You will see the rental car company reception desks.
5. After checking in at the desk, you are guided to the parking lot where your rental car is parked.
6. After walking across the crosswalk, you will find P-1 Parking.
7. In some cases, you might receive your rental car at multistory parking space.
8. If it is a busy season or you do not reserve a rental car, you may have to go to the rental car office by shuttle bus.
9. From North Arrival of the international line, go through the gate and turn left in the lobby.
10. Go straight to the South Wing. There you will see the rental car company reception desks.
11. For domestic lines, the Domestic Arrival lobby is on the third floor at the South Terminal.
12. The elevator near Arrival Gate goes directly to the first floor, so it is very useful. If you go down by escalator, you stop once at the second floor. Please be aware of this.
13. As you get of the elevator, the rental car company reception desks are on your left-hand side. After checking in, the same as 5 above, you are guided to the parking lot where your rental car parks.
The Narita Airport Guide：Terminal 2
After checking in at rental car company reception desks in Arrival Lobby on the first floor, you can receive a rental car directly at the parking lot in front of Terminal. If it is a busy season or you do not reserve a rental car, you may have to go to the rental car office by shuttle bus. What is more, if you reserve a car, choose the office of XXXX Rent a Car Narita Airport Terminal 2 Counter.
The Guide after arriving at Narita Airport：Terminal 2
1. From International Arrival Lobby A, go through the gate and turn right in the lobby.
2. Go straight on.
3. There are rental car company reception desks on the left-hand side.
4. After checking in at the desk, you are guided to the parking lot where your rental car parks.
5. If it is a busy season or you do not reserve a rental car, you may have to go to the rental car office by shuttle bus.
6. From International Arrival Lobby B, you can see rental car company reception desks as soon as you go through the gate.
7. From the domestic line, the Arrival Lobby is on the second floor of the southern area.
8. Go down to the first floor by elevator.
9. Go straight along the aisle and the rental car company reception desks are on the left-hand side. After checking in, the same as the international line, you are guided to the parking lot.
The Narita Airport Guide：Terminal 3
There are not any rental car company reception desks in Terminal 3. You have to check in at Terminal 2. Go to Terminal 2 by LCC shuttle bus or walkway to Terminal 2, about 15 minutes on foot.
The Guide after arriving at Narita Airport：Terminal 3
1. After the gate, turn right. Follow the brown line on the floor.
2. Go straight to the Information Counter at the end of the aisle.
3. Go through the Terminal Entrance/ Exit on the right side of the Information Counter.
4. If you walk to Terminal 2, proceed left. If you use the shuttle bus, proceed right.
5. It takes about 15 minutes on foot to get Terminal 2.
6. After the entrance, turn right and go down to the first floor. There is the shuttle bus stop and the buses run every 3-5 minutes.
7. The bus arrives near the north exit in Terminal 2.
8. Check in at the rental car company reception desks on the left-hand side.
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