*Insurance coverage is subject to change without notice. For details, please contact the car rental company.
*This insurance coverage has been translated as references from the Japanese official website of each car rental company. For this reason, if the official website of the car rental company does not match the contents of our page, the official website of the car rental company is the correct information.
*Please note that Pam, Inc. and the car rental company are not responsible for any misunderstandings or troubles caused by translation.
Insurance compensation system of SUZUKI RENT A CAR
Car insurance with good coverage
SUZUKI Rent a Car automatically maintains industry-leading car insurances (bodily injury, property damage, personal damage), so accidents will be covered within the amount covered. However, note that customers are liable for accidents that violate SUZUKI Rent a Car rental agreement or that correspond to a disclaimer of insurance clause of general insurance company, or in case you failed to have a certificate of the accident.
CDW(Collision Damage Waiver)
- Pricing of all plans in Tabirai Car Rental includes collision damage waiver.
If you join the collision damage waiver plan (voluntary enrollment), you will be exempted from paying collision damage compensation for one accident as described above, except NOC and cost for towing.
If several accidents occur during one rental case, it only applies to the first accident. You cannot buy or cancel the insurance after lending procedure. CDW(Collision Damage Waiver) only applies to the rental contractor. If several people drive a car, they need to apply to CDW at rental agreement.
The lessee or driver who falls under the following cases cannot buy the insurance.
- Within one year after getting a driving license
- When the person is younger than 21 years old
- When the person is over 70 years old
- If the company dismissed the person as inadequate because s/he had an accident in the past
- If you hired a rental car for personal use but it is found to be used in business, CDW is dismissed when accidents occur.
Rental Periods |
Price |
24 hours |
¥1,300 (including tax) |
1 week |
¥3,900 (including tax) |
1 month |
¥13,000 (including tax) |
※A maximum of for people are applied per application. ※We also offer CDW wide (\700/day)
Non-operation charge(NOC, compensation for temporary disability)
Non-operation charge means that you need to pay for the amount shown below as business compensation during such non-operation period if any accident, robbery, damage, pollution, maintenance fault, a burn on a car seat which SUZUKI Rent a Car is not liable for is found while you are using a rental car and the car need to be repaired or cleaned. If SUZUKI Rent a Car decides that the damage will not affect driving capability, the car is not repaired during the rental period.
If you drove the car to return it to the office |
20,000 yen(including tax) |
If the car is totally out of order |
\50,000 (including tax/Customers need to pay towing cost.) |
※If the car is not returned to the office (left on the street), \50,000 (including tax) will be charged.
Exclusion from application of insurance / compensation
Please abide by the rental agreement when you use a rental car. Customers are responsible for damages due to accidents that occurred during the driving or situation corresponding to any of the following items. In this case, above-mentioned types and range of compensation included in the basic fee and vehicle & property damage waiver system are not applied.
If SUZUKI Rent a Car paid for damage instead of you, please pay SUZUKI Rent a Car the same amount back as soon as possible.
〇In case prescribed procedure such as contact to police or SUZUKI Rent a Car is not followed
Violation of rental agreement
- Driving without a driving license
- Drink-driving
- Any person other than contractor or driver drove the car and had an accident
- If you are fail to contact SUZUKI Rent a Car
- If rental period is extended without permission
- If reaching an accommodation without permission
- If the driver whose name, age, or address was fake had an accident
- Other violation of rental agreement
If the person corresponds to a disclaimer in the insurance clause or compensation system, or is exempted from paying.
- Accident due to breakdown
- Blowout or damage to the tire
- Loss or damage to a wheel cover
- Cost for fixing battery troubles caused by leaving the lights on
- Loss of a key
- Cost for emergency repair kit of the flat tire
- Damage to the property owned, used, or managed by a customer
In case there is a fault on use or management
- If you parked a car with the door unlocked and the car was burglarized
- Cost of repairing damage or corrosion of a car caused by bad usage
- Damage to car equipment
- Loss of equipment
- Damage caused by improper installation of tire chain, carrier, or a baby seat
- Damage to a vehicle due to driving on the road other than vehicular road such as beach, dry riverbed or forest road (accidents on roads other than properly maintained road)
- Repair cost caused by misfuelling
※You cannot buy or cancel the insurance while using the car, so make sure to apply before departure.
※Using the seat belt or baby seat is essential.
- Non Operation Charge will be applied even if you joined Collision Damage Waiver system.
Measures in the event of accidents arising from an intentional act or the gross negligence, or violation of laws
〇In case of accidents due to the gross negligence
Being not covered by damage insurance, full settlement of the rental car, business compensation and gross negligence charge (\200,000)
Accidents due to the gross negligence
- Drink-driving, drowsy driving, driving without a driving license, over-strained driving
- 30km/h over the speed limit (intentionally)
- If there is a possibility of not being able to drive normally due to illness, medication effect, or other reasons
- Road rage
If you have an accident due to the gross negligence
Not covered by CDW and the fees shown below are charged regardless of having insurance.
- You need to fully compensate for the rental car and also pay \200,000 (including tax) as business compensation and gross negligence charge.
※Collision damage disclaimer, amount of compensation, and NOC are included in above.
※We will not charge you if you fully compensated us for the damage.
Accidents due to the gross negligence
- Rear-end crash (reverse collision)
- Using a cell-phone while driving
- Ignoring a traffic light
- 15-30km/h over the speed limit
- Extremely improper steering & brake operation
- Inattentive driving such as front carelessness
Damage exceeding the amount of insurance coverage
You need to pay for the damage exceeding the amount of insurance coverage or when insurance money is not paid.
Ex. Personal injury, damage over \30 million, cases where benefit is not paid such as drink-driving