*Insurance coverage is subject to change without notice. For details, please contact the car rental company.
*This insurance coverage has been translated as references from the Japanese official website of each car rental company. For this reason, if the official website of the car rental company does not match the contents of our page, the official website of the car rental company is the correct information.
*Please note that Pam, Inc. and the car rental company are not responsible for any misunderstandings or troubles caused by translation.
Insurance compensation system of Saigo Rental Car
Scope and limit of compensation
In case of an accident, insurance will be paid within the following limits.
| Bodily Injury |
Unlimited per person (Including automobile liability insurance） |
| Property Damage |
Up to 10 million yen per accident (deductible:50,000 yen) |
| Car Damage |
1 accident limit: Up to vehicle market value (Deductible per accident:100,000 yen) |
| Passenger Compensation |
30 million yen
We will compensate for injuries (including death and permanent disability) sustained by passengers in a car accident, regardless of the driver's degree of negligence. The amount of compensation will be determined by the insurance company based on the terms and conditions of the insurance policy. |
* The insurance coverage period is limited to 180 days from the occurrence of the accident.
* Insurance will not be paid if there is no police accident certificate or if the accident falls under the disclaimer in the insurance policy.
Examples of cases where insurance will not be paid
- If the accident is not reported to the police (if there is no accident certificate)
- Accidents caused by someone other than the person provided at the time of departure (the person who presented their driver's license)
- Accidents caused by driving without a license
- Accidents caused by driving under the influence of alcohol
- Accidents caused by using the vehicle beyond the end of the rental period without permission
- Other violations of the items listed in the rental agreement, accidents that fall under the disclaimer items in the non-life insurance company's insurance policy, etc.
For example)if the keys are left in the car and it is stolen
Common cases not covered by insurance
- I lost the keys to the rental car!
┗ You will be responsible for the cost of making a spare key and any travel expenses.
- My battery died!
┗ In the event of customer negligence, you will be charged for the service call fee.
- I have a flat tire!
┗ In the event of customer negligence, the customer will be responsible for repair or replacement costs and travel expenses.
- I'm stuck in the mud! Or I've got a flat tire!
┗ No entry except for vehicles. Roadside assistance fees and vehicle damage are the responsibility of the customer.
Collision Damage Waiver system
The Collision Damage Waiver system covers the customer's liability for property damage (50,000 yen deductible) and vehicle damage (100,000 yen deductible) as shown in the table above in the event of an accident.
*Insurance will not apply in cases that fall under the exclusions listed in the “Insurance compensation amount” above.
- Pricing of all plans in Tabirai Car Rental includes collision damage waiver.
Peace of Mind Guarantee System
In addition to the above Collision Damage Waiver system, optional insurance is available.
This system exempts customers from all liability.
For an additional 1,100 yen (including consumption tax) per day, you can purchase this option to exempt yourself from the Collision Damage Waiver system and the following non-operation charges and other expenses.
Peace of Mind Compensation Option
(Optional Insurance) |
1,100 yen per 24 hours |
| Non-operation charge (NOC) |
Self-drive and return to store: 20,000 yen / Non-self-drive or no return to store: 50,000 yen ⇒ Exempt |
| Lost keys, flat tires, dead batteries, etc. |
All repair, replacement, and travel expenses are the responsibility of the customer ⇒ Exempt |
Non-operation charge (NOC)
In case of an accident, robbery, failure, or damage which need repair or cleaning while using a rental car, please pay the following amount as business compensation.(Note that the compensation differs from collision damage waiver)
| Driven back to the scheduled shop |
20,000 yen |
| Not driven back to the scheduled shop |
50,000 yen |
*If the vehicle is not returned to the store even though it is in running condition (e.g., left on the road), a fee of 50,000 yen will be charged.
*The customer will also be responsible for the cost of transporting the vehicle to our designated factory, including tow truck and crane fees.
- Non Operation Charge will be applied even if you joined Collision Damage Waiver system.
Damage exceeding the amount covered by insurance
You will be responsible for any damages exceeding the amount covered by insurance and any damages not covered by insurance.
Example: Property damage exceeding 10 million yen, drunk driving, etc.
Examples of cases where insurance benefits are not paid
- If the accident is not reported to the police (if there is no accident certificate)
- Accidents caused by someone other than the person provided at the time of departure (the person who presented their driver's license)
- Accidents caused by driving without a license
- Accidents caused by driving under the influence of alcohol
- Accidents caused by using the vehicle beyond the end of the rental period without permission
- Other violations of the items listed in the rental agreement, accidents that fall under the disclaimer items in the non-life insurance company's insurance policy, etc.
For example： if the keys are left in the car and it is stolen