*Insurance coverage is subject to change without notice. For details, please contact the car rental company.
*This insurance coverage has been translated as references from the Japanese official website of each car rental company. For this reason, if the official website of the car rental company does not match the contents of our page, the official website of the car rental company is the correct information.
*Please note that Pam, Inc. and the car rental company are not responsible for any misunderstandings or troubles caused by translation.
Insurance compensation system of Car Rental Boon
- Pricing of all plans in Tabirai Car Rental includes collision damage waiver.
Regarding Liability Waiver Compensation
In the event of an unforeseen accident while using our rental car, our liability waiver compensation system ensures that you do not bear the cost when our insurance is used (¥50,000 for property damage liability and ¥100,000 for vehicle damage liability).
Coverage Details
| Bodily Injury Liability |
Unlimited per person |
| Property Damage Liability |
Unlimited per accident (with a ¥50,000 deductible) |
| Passenger Injury Liability |
Up to ¥50 million per person |
| Vehicle Damage Liability |
(with a ¥100,000 deductible) |
Vehicle Damage Compensation
Vehicle damage compensation is separate from NOC (Non-Operation Charge). If the rental vehicle is damaged or suffers loss, the specified compensation fee paid to our company will cover repair costs within the stipulated range.
*If repair costs exceed the compensation amount, the customer will pay the difference. If not enrolled in vehicle damage compensation, the customer will pay the full repair cost up to the limit.
For example, if the vehicle is damaged by a hit-and-run or gets a door dent (commonly known as a "door punch") while parked, the responsibility lies with the borrower (driver) even if they are unaware of the damage.
*Any damage not noted at the time of vehicle pick-up will be the responsibility of the borrower (driver). Please understand this policy.
Daily Vehicle Damage Compensation¥1,100 → Waived
Without Vehicle Damage Coverage → Deductible ¥100,000
Damage to tires (puncture or burst), wheels, and loss of wheel caps are not covered.
*If parts need to be replaced, additional charges will apply (which may be calculated later).
This policy applies to liability waivers, NOC, and vehicle damage compensation. In the event of an accident with another vehicle, self-inflicted damage, scraping against signs, poles, walls, or curbs, or in the case of a hit-and-run in a parking lot, you must immediately contact the nearest police, our store, and the insurance company if there are any new scratches compared to the condition at the time of rental.
Failure to report any damage, regardless of size or severity, will result in the damage not being covered.
NOC (Non-Operation Charge)
NOC refers to compensation for the period during which the rental vehicle cannot be operated for business due to an accident or necessary repairs.
NOC coverage is a system that waives the NOC payment (¥50,000–¥100,000) in the event of an unforeseen accident during your rental period.
Even if you have liability waiver coverage, NOC is not included, and separate enrollment is required for NOC coverage.
If you do not enroll in liability waiver coverage, you cannot enroll in NOC coverage either.
| If not enrolled in NOC and the vehicle can be driven back to the store |
¥50,000 |
| If not enrolled in NOC and the vehicle cannot be driven back |
¥100,000 |
If the vehicle cannot be driven back, you will also bear additional costs (such as towing service fees).
NOC coverage daily fee￥1,100
Extensions without our permission, subletting to a third party, or accidents involving unauthorized drivers are not covered by insurance.
Enrollment in vehicle damage and NOC coverage requires coverage for all days of the rental period.
For damage or soiling of interior items in C-class vehicles, actual costs will be charged.
Disclaimers: Not Covered by NOC or Vehicle Compensation
If the accident was not reported immediately (contacting the relevant police station, insurance company, and our store).
Drunk driving, use of narcotics (including similar substances).
Malicious accidents violating terms and conditions or laws (driving without a license, not presenting a license to our store, ignoring traffic signals, speeding, parking violations, etc.).
If additional drivers are added, please send a copy of their driver's license to info@r-boon.co.jp and call our store before they start driving. Outside business hours, coverage begins when the email is received.
If we do not receive the driver's license image by email, the coverage will be void regardless of the reason.
(Please ensure the correct email address and image size).
- Damage to tires (puncture or burst), wheel damage, or loss of wheel caps.
- Fuel refueling at the time of return should be done at our affiliated Idemitsu 24-hour self-service gas station.
Please present the receipt.
- Incorrect fuel type (actual costs for extraction and repairs will be charged).
- Battery drain due to using electrical components or forgetting to turn off lights without starting the engine.
- Personal belongings inside the car are not covered.
- Costs related to the accident (temporary accommodation, return expenses, transportation, pickup costs, any cancellation fees).
- Loss, submersion, or damage to keys due to dropping, etc. (charges start from ¥55,000).
- Costs related to the accident (temporary accommodation, return expenses, transportation, pickup costs, any cancellation fees).
- Damage or significant dirt to the car interior (sand, food and drink stains, pet hair, vomit, etc.) will incur a repair or cleaning fee of ¥55,000.
- If there is a smell of tobacco or ashes remain (including electronic cigarettes), a cleaning fee of ¥55,000 will be charged.
- Burns or holes from cigarettes will incur the above cleaning fee of ¥55,000 plus actual repair costs.
- Please call us if you anticipate being late for the return time.