Car rental at New Chitose Airport Area
The air gateway of Hokkaido
The airport is located in the southeastern part of Sapporo City, which is a center of Hokkaido. In 1988, it was the first airport in Japan where airplanes can land and take off 24 hours a day.
There are many Sushi and Ramen restaurants around the airport. Additionally, you can enjoy a hot spring, "New Chitose Airport Onsen", as well as the world's first airport movie theater, Sora Cinema Chitose(Jyagapokkuru Theater).
Procedures and bus stops differ depending on rental car companies and service offices, so please check below.
New Chitose Airport AreaList of car rental businesses
- Address
- 北海道千歳市美々７５８－１７１
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Telephone number
- 0123-22-0543
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Access
- 2 km from New Chitose Airport
7 km from the highway Chitose IC
After visiting the New Chitose Airport Reception Counter, we will pick you up and take you to the New Chitose Airport Office for free (approximately 10 minutes)
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Hours
- 01/01～03/31 08:00～19:00
- 04/01～10/31 08:00～20:00
- 11/01～12/31 08:00～19:00
- Address
- 北海道千歳市美々758-137
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Telephone number
- 0123-23-0100
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Access
- After checking in at the rental car counter inside New Chitose Airport, take the free shuttle bus to the store (approx. 9 minutes)
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Hours
- 01/01～03/31 08:00～20:00
- 04/01～06/30 08:00～21:00
- 07/01～08/31 08:00～22:00
- 09/01～10/31 08:00～21:00
- 11/01～12/31 08:00～20:00
- Address
- 北海道千歳市美々758-134
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Telephone number
- 0123-24-0100
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Access
- 9 minutes by free shuttle bus after checking in at the counter at New Chitose Airport.
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Hours
- 01/01～03/31 08:00～20:00
- 04/01～06/30 08:00～21:00
- 07/01～08/31 08:00～22:00
- 09/01～10/31 08:00～21:00
- 11/01～12/31 08:00～20:00
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Remarks column
- After you check in at the counter at New Chitose Airport, we will take you to the store by free shuttle bus (It takes about 9 minutes). After 5:00 pm, please contact us by phone at the counter. ＜Domestic arriving passengers＞ Near Exit 3 on the ANA side of the domestic terminal on the1st floor ＜International arriving passengers＞Near the center of the international terminal on the1st floor.
- Address
- 北海道千歳市柏台南２-２-５
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Telephone number
- 0123-27-4123
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Access
- 7 min by car from New Chitose Airport (Shuttle available at airport. Ask at airport counter.) 10 min on foot from JR Minami Chitose Station.
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Hours
- 01/01～03/31 08:00～20:00
- 04/01～09/30 08:00～21:00
- 10/01～12/31 08:00～20:00
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Remarks column
- 【Regarding measures against the coronavirus disease (COVID-19)】
In order to prevent the spread of the coronavirus disease, putting the health and safety of customers and employees first, Nissan Rent a Car will implement the following measures.
◆Our company's measures
・Checking the physical conditions when employees come to work *If there is any abnormalities, employees will not be allowed to work.
・Thorough hand washing
・Cleaning vehicles and branch offices using disinfectants
*Using disinfectants recommended by the Ministry of Health, Labor and Welfare such as sodium hypochlorite, etc.
We will try harder than ever to create an environment where customers can use our services with peace of mind.
- Address
- 北海道千歳市美々758-136
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Telephone number
- 050-1712-2970
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Access
- [For departing customers]
If you are using New Chitose Airport, please come to the rental car counter near Arrival Gate 3 on the 1st floor of the domestic terminal building when you arrive.
After the procedure, we will take you to the office.
(The transfer between the airport terminal and the office takes about 10 to 15 minutes each way)
*It may take longer during busy periods.
☆★Departure and return cannot be made within the airport terminal. ★☆
☆★We do not accept reservations for flights outside of business hours. ★☆
*About searching for the return office using your car navigation system
Please set it using the map code search.
[Map code 113 774 638]
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Hours
- 01/01～01/01 07:00～20:00
- 01/02～03/31 07:00～21:00
- 04/01～10/31 07:00～22:00
- 11/01～12/30 07:00～21:00
- 12/31～12/31 07:00～20:00
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Remarks column
- *Business hours from November 1st to March 31st are 7:00-21:00.
*Please note that we do not accept reservations for flights outside of business hours.
*When making an online reservation, please enter the airline and flight number.
*Please note that it may be very busy during the peak season and it may take some time before you depart.
*Due to business reasons, airport counter staff may not be present. We apologize for the inconvenience, but please contact us by the direct line at the counter.
*After returning the car to the office, we will take you to the airport terminal.
- Address
- 北海道千歳市柏台南2-1-4
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Telephone number
- 0123-45-8756
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Access
- 12min walk from Minamichitose airport North entrance . (Departure) We will send you off to the shop once registered i ndomestic terminal building of the ground floor (15min) (arrival) Please return 90min before your departure and we will send you off to the airprot (15min)
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Hours
- Address
- 北海道千歳市美々758-206
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Telephone number
- 050-1721-8873
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Access
- Please visit the Budget Rent a Car counter on the 1st floor of domestic terminal when you arrive at domestic terminal.
Please visit the information counter on the 1st floor of International terminal when you arrive at International terminal.
Our shuttle bus will take you to our location (approx.15 min)
The bus stops at a temporary bus terminal from 9:00 to 18:00 in the middle of July to the end of September.
The bus goes to only between aiport and the counter.
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Hours
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Remarks column
- 【※For customers who use the International Terminal※
For customers who use the International Terminal, please come to AVIS Budget counter on 1F of the International Terminal after arriving at the airport.】
・Studless tires are standard equipment
(Applicable period:from around November to around May (Golden Week))
- Address
- 北海道北海道千歳市流通3-2-8
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Telephone number
- 0120-302-554
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Access
- Free shuttle service from New Chitose Airport! (Available Hours: April to October: 8:15 AM to 7:30 PM, November to March: 8:15 AM to 6:30 PM) Upon exiting the arrival gate, proceed to the left, and you'll find the "Authorized Vehicle Loading/Unloading Area" next to the police box. *Please note that depending on the time, there may be delays in pick-up. Kindly be aware of this in advance.
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Hours
- 01/01～03/31 08:00～19:00
- 04/01～10/31 08:00～20:00
- 11/01～12/31 08:00～19:00
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Remarks column
- *Relocated on December 1, 2023.
- Address
- 北海道千歳市柏台南2丁目1-6
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Telephone number
- 0123-24-2525
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Access
- The shuttle operates from 8:00 to 18:30. After 18:00, please call the store at 0123-24-2525. Exit the arrival lobby and procced to bus stop #1 on the left. Beyond bus stop #1, next to the police box, there are blue signs, numbered 1 to 10, labeled "Authorized Vehicle Boarding/Alighting Area." The shuttle buses marked with the logos of three companies: NikoNiko Rent-a-Car, Honda Rent-a-Lease, and Sky Rent-a-Car, stop there.
*For customers using flights: Pick-up service is available until the arrival of the 18:10 flight.
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Hours
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Remarks column
- *Cash payment is not acceptable. *Pets are not allowed to accompany you in rental cars at New Chitose Airport Store. *Please inquire at the store, as business hours may differ during the year-end and New Year period.
- Address
- 北海道千歳市柏台南２丁目２−４
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Telephone number
- 0123-22-8321
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Access
- A reception desk is on Chitose Airport 1F arrivals. After landing, visit the desk. Shuttle bus to the office runs 8:45–20:00 (Nov–Apr 9:15–18:00).
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Hours
- 01/01～04/21 09:00～18:00
- 04/22～10/31 08:30～20:00
- 11/01～12/31 09:00～18:00
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Remarks column
- We do not provide vehicle storage services.
- Address
- 北海道千歳市真々地４丁目１１番１号
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Telephone number
- 0123-40-5353
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Access
- Please come to the Shinchitose airprot terminal building at the groudn floor (Free pick up service from Shinchitose airprot )
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Hours
- 01/01～01/02 09:00～14:00
- 01/03～01/03 09:00～15:00
- 01/04～03/31 09:00～18:00
- 04/01～10/31 09:00～18:30
- 11/01～12/28 09:00～18:00
- 12/29～12/29 09:00～15:00
- 12/30～12/31 09:00～14:00
- Address
- 北海道千歳市柏台南2丁目1-6
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Telephone number
- 011-241-4500
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Access
- 7 minutes by free shuttle bus from New Chitose Airport. After arriving at New Chitose Airport, please come to "Pick-up/Drop-off Location of Specially Permitted Vehicles (South Side)" at the left end of Domestic Terminal's bus stops. Please get on the shuttle bus with "Honda Rent-A-Lease Hokkaido" written on the body. (Please note that we do not have a counter inside New Chitose Airport.)
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Hours
- 01/02～01/03 09:00～17:00
- 01/04～05/31 09:00～18:00
- 06/01～12/27 09:00～18:00
- 12/28～12/30 09:00～17:00
- 12/31～12/31 09:00～15:00
- Address
- 北海道千歳市柏台1463-1
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Telephone number
- 0123-23-8700
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Access
- ・We do not have a counter inside the airport.
After arrival, please contact us at 0123-23-8700.
About pickup location
※The pickup car from the airport to the office arrives 15 minutes.
The pickup location is Bus Stop 30 or ""load/unload place for permitted vehicles"" next to the police office.
We will show you the nearest boarding place by phone.
When you leave, we will give you a ride to New Chitose Airport after returning the rental car to Shin Chitose office.
You cannot specify the time for pickup.
The pickup car may carry other customers with you.
It may take some time to pick you up.
・Note that a baby safety seat is not available.
・The return time of the car is two hours before your flight.
・Please contact the office of the place of departure if you are to be late for the appointed time.
・The reservation will be cancelled if you do not contact us after one hour passed since expected departure time.
・The rental car is already filled up. When you return the car, please fill the car up at the gas station near the office which you return the car.
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Hours
- 01/03～02/28 08:30～18:00
- 03/01～11/30 08:30～18:00
- 12/01～12/30 08:30～18:00
- 12/31～12/31 08:30～13:00
- Address
- 北海道千歳市美々758-209
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Telephone number
- 050-3538-0734
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Access
-
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Hours
- 01/01～03/31 09:00～18:00
- 04/01～06/30 08:00～18:00
- 07/01～09/30 08:00～19:00
- 10/01～12/31 09:00～18:00
- Address
- 北海道千歳市真々地４丁目１１番１号
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Telephone number
- 0123-40-5353
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Access
-
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Hours
- Address
- 北海道千歳市朝日町8丁目1206番地51
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Telephone number
- 0123-66-9125
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Access
- For customers using the free transfer service to New Chitose Airport!
As soon as you get off the plane, contact the transfer staff (070-9229-0349)
We will pick you up in about 10 minutes in a Snow Rent-a-Car car.
*The transfer time may change depending on the situation.
The pickup location is No. 30.
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Hours
-
Remarks column
- We do not accept customers' cars.
- Address
- 北海道千歳市美々758-199
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Telephone number
- 0123-21-8558
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Access
- 10-15 minutes by car from New Chitose Airport
Please proceed to the car rental counter on the 1st floor of New Chitose Airport.
We will provide free transportation to the New Chitose Airport office.
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Hours
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Remarks column
- The last free shuttle bus from the sales office to New Chitose Airport departs at 19:00.
Please note that there is no free shuttle service after 19:00, so please be careful when returning your vehicle.
- Address
- 北海道苫小牧市美沢227-2
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Telephone number
- 0144-51-8655
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Access
- Free shuttle service available from the airport. Approximately 10 minutes. Please call 0144-51-8655 after arriving at the bus and taxi lane permitted vehicle stop (under the eaves, number 30, or next to the police box at number 1).
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Hours
-
Remarks column
- There is no reception counter at the airport. Payment in store is only accepted in cash.
- Address
- 北海道千歳市若草3丁目2-9
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Telephone number
- 0570-029-117
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Access
- You can make a reservation at the Hokkaido Tour Desk in New Chitose Airport.
We will provide free transportation to the store from the airport in about 10 minutes.
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Hours
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Remarks column
- (Free shuttle service between New Chitose Airport and the store)
- Address
- 北海道千歳市流通2丁目3-14
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Telephone number
- 0123-27-7000
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Access
-
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Hours
- 01/01～03/31 08:00～18:00
- 04/01～10/31 08:00～19:00
- 11/01～12/31 08:00～18:00
- Address
- 北海道千歳市平和1006番1389
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Telephone number
- 0800-800-0850
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Access
- Take the left exit of the New Chitose Airport terminal (toward the JAL arrival gate) and proceed to the left.
After passing the police box, there is a ``permitted vehicle drop off'' area at the back of the first waiting area.
A courtesy car with the HIPs Rent-A-Car logo will arrive at licensed vehicle pick-up and drop-off stations 1-10.
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Hours
- Address
- 北海道千歳市千代田町２丁目１０ ホテルウィングインターナショナル千歳 内 レンタカーサービスデスク
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Telephone number
- 0120-160-500
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Access
-
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Hours
- Address
- 北海道千歳市日の出5-3-5 Ｎｏ2
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Telephone number
- 0123-29-4361
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Access
- A free shuttle bus is available from New Chitose Airport (available hours: 8:00-18:45)
Please contact us after you arrive at the airport. We will pick you up at the domestic flight No.30 parking lot or the south side parking lot next to the police box within 10 to 20 minutes of receiving your call.
For international flights, please use parking lot No.98.
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Hours
- Address
- 北海道千歳市柏台1463-1
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Telephone number
- 050-5482-3763
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Access
- 10 minutes by shuttle bus from New Chitose Airport. The shuttle bus departs every 15 minutes. The bus is marked "Parking Garage."
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Hours
- Address
- 北海道千歳市流通3丁目3-3
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Telephone number
- 0123-25-9070
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Access
- Free shuttle service from New Chitose Airport is available. Please contact the store staff in advance for details. TEL.0123-25-9070 【Reception Hours】9:00〜20:00
*Pick-up and drop-off times are available from 9:30 to 19:00. Please note that we may not be able to meet your requested time due to congestion or other reasons.
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Hours
- Address
- 北海道苫小牧市美沢226-1
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Telephone number
- 0144-30-9001
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Access
- Approx. 10 minutes from New Chitose Airport by free shuttle car
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Hours
- 01/01～03/29 09:00～19:00
- 03/30～10/31 08:30～19:00
- 11/01～12/31 09:00～19:00
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Remarks column
- We do not keep customers' cars.
- Address
- 北海道千歳市流通３丁目1-12
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Telephone number
- 050-1720-2099
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Access
- We provide free pick-up service from New Chitose Airport. (Pick-up service is not available at Chitose and Minami Chitose)
350m from the bus stop in front of the heated swimming pool (5 min. walk)
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Hours
- 01/03～11/30 09:30～17:00
- 12/02～12/30 09:30～17:00
- Address
- 北海道千歳市朝日町8丁目1206-67
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Telephone number
- 0123-22-4040
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Access
- New Chitose Airport free transportation! After arriving at New Chitose Airport, please contact us at TEL: 0123-22-4040. *Please note that there is no counter in the airport!
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Hours
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Remarks column
- The last pick up and drop off time is 17:30.
Please be sure to contact us if your departure time is 18:00!
-Starting November 21, 2025, we will operate at the following address:
北海道千歳市青葉8丁目9番8号
*Please take care to avoid any mistakes when departing or returning.
- Address
- 北海道千歳市流通1丁目2-10
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Telephone number
- 0120-125-651
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Access
- Near the ANA side arrival gate #3 on the 1st floor of the domestic flight. 25 min. walk from JR Minami Chitose Station. 4 min. by taxi. 4 minutes by cab.
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Hours
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Remarks column
- After receiving at the airport counter, free transportation to the sales office will be provided. Approximately 7 minutes.
After completing the return procedure, you will be picked up at the airport free of charge.
*We do not rent or return cars at the airport. *Except for car sharing.
*If you do not contact us within one hour after the reserved boarding time, we will consider your reservation as cancelled. If you do not contact us within one hour after the reserved b
*We do not handle reservations for flights arriving outside of business hours (on time).
- Address
- 北海道千歳市千代田町7丁目1789-3千歳ステーションホテルロビー内
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Telephone number
- 0120-125-651
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Access
- Near the ANA side entrance #3 on the 1st floor of the domestic flight. Directly connected to JR Chitose Station. 3 min. walk.
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Hours
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Remarks column
- After receiving at the airport counter, free transportation to the sales office will be provided. Approximately 7 minutes.
After completing the return procedure, you will be picked up at the airport free of charge.
*We do not rent or return cars at the airport. *Except for car sharing.
*If you do not contact us within one hour after the reserved boarding time, we will consider your reservation as cancelled. If you do not contact us within one hour after the reserved b
*We do not handle reservations for flights arriving outside of business hours (on time).
The New Chitose Airport Guide
As of July in 2018, the domestic terminal at New Chitose Airport is under construction. If you go to the reception desk of rental car companies from the arrival gate 4 or 5, you have to go through bus stops outside or go up to the second floor and then go down to the first floor.
The Guide after arriving at New Chitose Airport
1. If you use the Arrival Gate 1, 2, or 3
Please go straight to the rental car company reception desks in the center of the terminal.
2. If you use the Arrival Gate 1, 2, or 3
Please go to the center of the building.
3. If you use the Arrival Gate 1, 2, or 3
Please go up to the second floor or go outside.
4. If you use the Arrival Gate 1, 2, or 3
Please go straight to the rental car company reception desks in the center of the terminal from the Gate to check in with your car provider.
5. If you use the Arrival Gate 4 or 5
In the winter season, it is better to go up to the second floor than go outside.
6. If you use the Arrival Gate 4 or 5
After going up to the second floor, go straight on using the escalator in front of you, then you can go down to the first floor.
7. If you use any Arrival Gates
After checking in at the reception desk, staff will guide you to go to the bus stop to the left of the entrance so you can go to the service office.
The New Chitose Airport Guide：international terminal
In the international terminal, there are not any a rental car company reception desks so please go to and check in at Information Counter.
The Guide after arriving at New Chitose Airport：international terminal
1. Go to either side of the international terminal arrival gate.
2. There are only two escalators to the bus stop.
3. After you go down to the first floor of the terminal side, you will see the bus stops.
4. Whereas the escalators go down to the both sides of the terminal, the only elevator is on the right of the building.
5. Go to the Information Counter on the center of the first floor.
6. Ask the Information Counter, instead of the rental car company reception desk, to show you up to the service offices.
7. Go outside through the entrance near Information Counter, walk across the crosswalk, turn right and then go straight on.
8. At the end of the road, you will see the bus stops.
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