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FAQ
Top 5 of Tabirai Japan Car Rental's FAQ
Please explain the reservation procedure.
How do I check my booking confirmation?
How do I change or cancel my reservation after I made my reservation?
What is included in the displayed price?
What is insurance / compensation for rental cars?
FAQ in each situation
FAQ’s and other frequently requested information can be found here.
Check , change, or cancel reservation
Please explain the reservation procedure.
How do I check my booking confirmation?
How do I change or cancel my reservation after I made my reservation?
Must the name of the reservation be the name of the rental car user?
After I rent the car, can I return it later or earlier than planned?
Can I extend my reservation after renting the car?
I accidentally deleted the reservation confirmation e-mail. Could you send it again?
What if I want to cancel or change the schedule due to a typhoon or natural disaster?
What if I want to change the reservation date due to natural disasters like typhoons?
What if I am late for the rental start time?
When is the busiest month? Can I make a rental car reservation just before?
How long before renting a car can I make a reservation?
Can novice drivers who have acquired their driving license within the last year rent a car?
Form of payment for rental fee
Please tell me how the fee works.
What is included in the displayed price?
What are the accepted payment methods?
I heard that the price changes depending on the mileage of the rental car.
Is there a cancellation fee?
Will there be any additional charges besides the displayed price?
Pick-up and transfer the car arrangements
Is there any transfer to a hotel?
Can I rent or drop off the rental car at the hotel?
Please tell me about renting a car when I arrive at Haneda Airport?
Please tell me about renting a car when I arrive at Narita Airport?
Insurance, CDW, etc.
What is insurance / compensation for rental cars?
Is it possible to choose the type of car?
Do you provide child safety seat？
Please tell me how to calculate the number of passengers in a rental car, if children get in.
What should I do if I get a car accident or scratch my car?
What if I forget something in my rental car?
What happens if I return the car but I don't fill up the tank?
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